Hydrasun 2005 Review
Hydrasun 2005 Review Flyer
Did you know that in 2005 Hydrasun's
commitment to our 5 key service messages produced
the following business developments...
Focus on Customer Needs
- Hydrasun supported customers worldwide, exporting to over 40 countries
- Hydrasun's focus on market diversification secured Hose Integrity Management orders from UK Ministry of Defence
- Hydrasun established a new service and support operation in Baku, Azerbaijan
- Hydrasun introduced an online transaction tool - Hydralink - to provide fast access to products, prices and order history
Range & Size of Inventory
- Increased investment in the
range & depth of our product offering saw
inventory levels grow to over £5 million
- Hydrasun produced over 132,000
Hose Assemblies during the course of 2005
- Hydrasun supplied over 27,000
product limes to more than 3600 customers across
6 market sectors.
- Hydrasun launched a number of
new product lines including the Firemaster 16D,
High Pressure Double Block and Bleed Valves,
Nitrogen Generation Packages & the Subsea
'Multiway' Connector.
Speed of Response
- In order to improve customer
response times, Hydrasun further increased its
Customer Services team
- Hydrasun purchased a new arctic
truck to improve delivery efficiency across
our customer base
- Hydrasun introduced a Kanban
stock management system to optimise our 'off-the-shelf'
stock availability
- To improve our speed of response,
Hydrasun further increased the personnel resource
within our stores departments.
Back up Support & Service
- Hydrasun introduced a new service
van fleet to develop our Mobile Support Service
- Several major contract awards
supported significant sales growth within our
Umbilical and Extrusion division
- Hydrasun's Hose Integrity Management
sales doubled, with over 100 offshore Hose Inspections
completed.
- Hydrasun further increased its
Hose Technician workforce to meet market demand
both in the UK & Internationally
- Hydrasun opened a new Training
Facility in Aberdeen
- Hydrasun responded to the requirements
of international customers by deploying Field
Support Mobile Workshops onsite
- New investment in plant
equipment increased Hydrasun's manufacturing
capability & capacity
Value for money
Through our commitments to continuous
improvement:
- Hydrasun successfully
gained re-accreditation to ISO 9001:2000
- Hydrasun received investors
in People Award
- Hydrasun achieved Scottish
Health at Work (SHAW) Bronze award
- Formal Competence Assurance
programme put in place across all functions
within the Hydrasun organisation delivering
unrivalled service quality
- Hydrasun set the standard completing
highest percentage of FPAL Performance Reviews
within industry sector.
